Privacy Policy
At Universal Language, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit speakul.com or purchase from us.
1. Information We Collect
Information You Provide Directly
When you place an order or contact us, we may collect:
Name and contact information (email address, phone number)
Shipping and billing address
Payment information — processed and stored securely by Shopify; we do not store full card numbers
Order history
Information Collected Automatically
When you browse the Site, we automatically collect certain technical data, including:
IP address and approximate location
Browser type and device information
Pages visited, time spent, and referring URLs
Clickstream data and on-site interactions
This data is collected through cookies and similar tracking technologies, including Google Tag Manager (GTM-MS3QSMF2) and Google Analytics. See our Cookie Policy for full details.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your order status
Improve our website, products, and overall customer experience
Analyze website usage through Google Analytics
Comply with applicable legal obligations
We do not sell your personal information to third parties.
3. Sharing Your Information
We share your information only with trusted service providers that help us operate our business:
Shopify — e-commerce platform, cart management, and payment processing
Shipping carriers — to fulfill and deliver your orders
Google (via Google Tag Manager and Google Analytics) — to analyze website traffic and usage
Each of these providers operates under their own privacy policies. We encourage you to review them separately.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Opt-Out Options
Depending on your state of residence, you may have certain rights under applicable US privacy laws, including:
The right to know what personal information we have collected about you
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell your data)
You may also opt out of non-essential cookies (such as analytics cookies) at any time using the cookie preference banner available on our Site, or by adjusting your browser settings. See our Cookie Policy for more information.
To submit a privacy request, contact us at: shop@speakul.com. We will respond within the timeframe required by applicable law.
6. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
7. Security
We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by the revised effective date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: shop@speakul.com